Terms & Conditions

These Terms of Use (“Terms”) explain the rules for using our website ([www.foreverhealthy.co.ke](link to website)) and buying products from us. By using our site or placing an order, you agree to these Terms. If you don’t agree, please don’t use our website or services.

Ordering From Us

  • Who Can Buy: You must be 18 or older to use our site and buy products.
  • Product Info: We try our best to make sure product descriptions and pictures are accurate. However, mistakes can happen. If you get a product different from its description, please contact us.
  • Pricing: Prices are in Kenyan Shillings (KES) and can change without notice. We can fix pricing errors and cancel orders if needed.
  • Order Acceptance: Placing an order is an offer to buy from us. We can accept or reject your order for any reason, including if a product is out of stock or there’s an order error. Your order is accepted when we ship the products.
  • Payment: You can pay using the methods shown on our website. You agree to give accurate payment information and authorize us to charge your chosen payment method.
  • Shipping: We’ll ship products to the address you give at checkout. Shipping times and costs may vary. Delivery dates are estimates only.
  • Returns & Refunds: For details on returning products and getting refunds, please see our return and refund policy on our website.

Your Account (Optional)

  • Creating an Account: You can create an account on our website for easier shopping. You’re responsible for keeping your account information and password confidential.
  • Termination: We can terminate or suspend your account for any reason, including if you violate these Terms.

Privacy

Your privacy is important to us. Please see our Privacy Policy on our website for how we handle your information. By using our website, you agree to the practices described in our Privacy Policy.

Copyrights and Trademarks

  • Site Content: Everything on our website, like text, graphics, logos, images, and software, belongs to Forever Healthy Kenya or our licensors and is protected by intellectual property laws.
  • Use Restrictions: You cannot reproduce, modify, distribute, or otherwise use our website content without our written permission.

Disclaimers and Limits

  • Our Site and Products “As Is”: We provide our website and products “as is” without any warranties, express or implied. This means we disclaim all warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.
  • Liability Limits: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Site or products.

Governing Law and Disputes

  • These Terms are governed by and construed in accordance with the laws of Kenya.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

Changes to These Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after such changes constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: info@foreverhealthy.co.ke
  • Address: Forever Healthy Kenya, Forever East Africa Limited, Reinsurance Plaza, Aga Khan Walk, Nairobi, Kenya

Thank you for choosing Forever Healthy Kenya! We appreciate your business.