Privacy Policy

Effective Date: September 19, 2023

At Forever Healthy Kenya, we take your privacy seriously. This policy explains how we handle your personal information when you visit our website ([www.foreverhealthy.co.ke](link to website)) or use our online store.

By using our website and services, you agree to this Privacy Policy. If you don’t agree, please don’t use our website or services.

What Information We Collect

  • Personal Information: When you create an account or make a purchase, we may collect details like your name, email address, phone number, and shipping/billing information.
  • Payment Information: We use secure third-party payment processors for your transactions. We don’t store your credit card details or other financial information.
  • Usage Information: We automatically collect data about your website visits, such as IP address, browser type, pages viewed, and other activity. This is done using cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use your information to:

  • Process your orders
  • Communicate with you about your account, orders, or inquiries
  • Offer customer support
  • Send you transactional and promotional emails (you can opt-out)
  • Improve our website and services
  • Comply with legal requirements
  • Detect and prevent fraud

Sharing Your Information

We may share your information with:

  • Trusted third-party service providers who help us operate our website and services.
  • Affiliates and partners for marketing purposes (with your permission)
  • Law enforcement or government authorities when required by law.

Your Choices

You have control over your personal information:

  • Access, update, or delete your information by logging into your account or contacting us.
  • Unsubscribe from marketing emails by following the instructions within the emails.
  • Manage cookies through your browser settings (may affect website functionality).

Security

We implement security measures to protect your information, but no online method is completely secure.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We’ll 1 post any updates on this page with a revised effective date.